Account Manager

JOB DESCRIPTION Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Help your clients evaluate new products and services through a consultative selling process Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with Account Executives to identify and grow opportunities within territory Act as Solution Consultant for new clients during the sales process Assist with challenging client requests or issue escalations as needed Stay abreast of Industry trends. Collaborate with cross functional teams as required